General Terms and Conditions

1. Introduction
Welcome to our online store! These general terms and conditions govern the purchase of products through our website. By placing an order, the user agrees to comply with and be bound by these terms.

2. Subject of the Contract
The contract is for the sale of food products, beverages, and other items available in our online store.

3. Purchasing Procedure
To purchase, select the desired products, add them to the cart, and proceed to checkout. Once payment is completed, you will receive an order confirmation via email.

4. Prices and Payments
The prices listed on the website include VAT, but do not include shipping costs, which will be calculated at checkout. We accept payments via credit card, PayPal, and bank transfer.

5. Shipping and Delivery
We ship to Italy and internationally. Delivery times vary depending on the destination and the chosen shipping method. Shipping costs will be displayed before confirming the order.

6. Returns and Refunds
We accept returns within 14 days of receiving the product, provided the item is unused and in its original condition. To return an item, please contact us via email. Return shipping costs are the responsibility of the customer.

7. Warranties and Liability
All products sold are guaranteed against manufacturing defects. Our liability is limited to the amount paid for the product. We are not responsible for any indirect or consequential damages.

8. Privacy and Data Protection
We process personal data in accordance with our [Privacy Policy]. Your data will never be shared with third parties without your consent.

9. Changes to the General Terms and Conditions
We reserve the right to change these terms at any time. Changes will be posted on our website and will take effect immediately.

10. Governing Law and Dispute Resolution
This contract is governed by Italian law. In case of disputes, the competent court is that of the consumer's place of residence.

11. Contact
For any questions or requests, you can contact us via email at letiziashop.info@gmail.com.